Treat people with respect.
Everyone should be able to participate without harassment, intimidation, unwanted pressure, or deliberately disrespectful behavior.
Community Guidelines
Real connection starts with respect.
Snatchit brings people together around real-world experiences. These guidelines describe the behavior we expect from everyone who participates, whether you’re attending an event, hosting one, or representing a business.
Be respectful. Be honest. Respect other people’s choices.
These guidelines apply to activity on Snatchit and to behavior connected to experiences arranged through the platform.
The basics
A few expectations go a long way.
Be honest about who you are.
Represent yourself, your business, and the experiences you create accurately. Don’t impersonate other people or organizations.
Respect other people’s choices.
People decide whether to attend, stay, leave, share information, interact, or connect after an event. Respect those decisions.
Respect
Respect people and their boundaries.
Connection should always leave room for personal choice. Nobody owes another person attention, contact information, conversation, affection, or a connection after an event.
Respect a clear no
If someone declines an invitation, conversation, exchange of contact information, or further connection, accept their decision without pressure or repeated attempts.
Don't harass or intimidate
Harassment, threats, intimidation, stalking, deliberately humiliating behavior, and unwanted sexual conduct are not acceptable on Snatchit or at experiences arranged through Snatchit.
Respect personal space and consent
Don't assume that attending the same event, having a conversation, or forming a connection gives permission for physical contact or other unwanted interaction.
Respect differences
Don't target, demean, threaten, or harass people because of who they are or characteristics associated with them.
Identity
Be honest about who you are and who you represent.
People should be able to understand who they're interacting with. Profiles, business identities, and event information should not intentionally mislead other people.
Don't impersonate others
Don't pretend to be another person, business, organization, or representative you are not authorized to represent.
Represent businesses accurately
Business accounts should accurately represent the business using them. Don't create an account that falsely suggests a relationship with a business or organization.
Understand business verification
A Snatchit verification mark helps identify a business account that Snatchit has verified. It does not guarantee an event, service, product, or outcome, and it should not be presented as an endorsement by Snatchit.
Keep event information genuine
Don't use misleading identities, descriptions, images, locations, or other information to get people to attend an event under false expectations.
Events
Create the experience you said you would.
Hosts set expectations before anyone arrives. Give attendees enough accurate information to decide whether an event is right for them.
Describe the event accurately
Be clear about the activity, setting, timing, location, and other important details. Don't intentionally create a substantially different experience from the one attendees joined.
Honor event requirements
Respect the age range, capacity, and other participation requirements established for the event.
Choose an appropriate setting
Hosts should choose a location that reasonably fits the activity and should not knowingly create conditions that unnecessarily put attendees at risk.
Hosting doesn't override boundaries
Being the host doesn't give someone special rights over attendees. The same expectations around respect, consent, and personal choices apply to hosts.
Privacy
Let people decide what they want to share.
Meeting someone through Snatchit doesn't make their personal information yours to use, share, or distribute.
Don't pressure people for contact information
People decide whether and when they want to share a phone number, email address, social account, or other way to contact them.
Don't expose private information
Don't publish or distribute another person's private contact information, location, or other sensitive personal information without appropriate permission.
Respect private conversations
Don't misuse private messages or conversations to embarrass, threaten, harass, or exploit another person.
Respect the connection process
If someone doesn't choose to connect after an event, respect that choice rather than trying to bypass it through unwanted contact.
Payments
Be clear when money is involved.
Some experiences may involve a cost. Attendees should understand that cost before deciding to participate, without unexpected or misleading payment requests.
Disclose event costs clearly
If attending an event involves a cost, explain that cost in the event details so attendees can consider it before registering.
Collect event payments at the event
Snatchit does not process event payments. Any disclosed event cost should be collected at the event rather than presented as a payment being processed or required by Snatchit.
Don't misrepresent payment requests
Don't claim that Snatchit requires a payment when it does not, invent fees, disguise the purpose of a payment, or use misleading information to obtain money from another person.
Don't use Snatchit for unrelated solicitation
Events, profiles, and conversations should not be used primarily to pressure people into unrelated purchases, donations, financial arrangements, or other solicitations.
Platform use
Use Snatchit for what it was built for.
Snatchit is designed to help people discover and participate in real-world experiences. Don't use the platform in ways that deceive people, disrupt their experience, or interfere with Snatchit itself.
No scams or fraud
Don't use Snatchit to deceive people, obtain money or information under false pretenses, promote fraudulent opportunities, or facilitate other deceptive activity.
No spam
Don't repeatedly send unwanted promotional messages, create events primarily as advertisements, or use Snatchit to distribute irrelevant commercial content.
Don't interfere with safety features
Don't attempt to bypass blocks, reporting tools, account restrictions, participation requirements, or other measures intended to support appropriate use of Snatchit.
Don't abuse reporting tools
Reports should be made in good faith. Don't knowingly submit false reports or use reporting tools to harass, retaliate against, or intimidate another person.
Don't manipulate the platform
Don't use unauthorized automation, scraping, malicious code, or other methods intended to disrupt Snatchit, collect information improperly, or manipulate platform features.
Reporting
When something doesn't feel right, you can report it.
Snatchit provides reporting and blocking tools to help people respond to behavior or activity that may violate these guidelines.
Report concerning behavior
If you encounter an account, event, message, business representation, or behavior that you believe violates these guidelines, you can report it to Snatchit.
Block when you don't want further interaction
Blocking is available when you no longer want another person to interact with you through supported Snatchit features.
Reports may be reviewed
Snatchit may review reports and available information to determine whether activity appears inconsistent with these guidelines, our Terms, or other applicable policies.
Violations may result in action
Depending on the circumstances, Snatchit may take action involving content, events, platform features, or accounts when appropriate.
Snatchit reporting is not an emergency service.
If you believe you or someone else is in immediate danger, contact the appropriate local emergency service or authority. For more information about making informed choices before, during, and after an experience, visit Snatchit Safety.
Visit Snatchit Safety
A shared responsibility
Help make Snatchit an experience worth showing up for.
These guidelines are here to set clear expectations for how people interact through Snatchit. They may evolve as the platform grows and new situations emerge.